Return Policy

Since offers non-tangible irrevocable goods we can not issue refunds once the order is accomplished and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site, though we stand behind each of our products to the fullest.

Download and unzipping issues: it may happen so that you encounter problems downloading the product or in its implementation. If either is the case, please reach out to and we will happily assist by providing another download link or technical support.

Though we go to great lengths to ensure our products work across a wide spectrum of platforms, please note that we do not bear any responsibility and therefore do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software, including but not limited to: plug-ins, add-ons, modules, scripts, and extensions. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for anything beyond what we deem to be the most commonly used editing platforms: Adobe Premiere, DaVinci Resolve, Final Cut Pro, and AVID.

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